Live Well, Work Well – Resources To Help Find Infant Formula During The Shortage

To address the infant formula shortage amid medical device and health care company Abbott Nutrition’s voluntary recall of certain powdered infant formulas, the Biden administration is working to ensure that formula is safe and available for families across the country. President Biden spoke with several retailers and manufacturers—including Walmart, Target, Reckitt and Gerber—to discuss ways to get formula quickly and safely onto store shelves. He also announced a series of actions to make formula more accessible, including cutting red tape on the types of formula parents can buy, calling on the Federal Trade Commission and state attorneys general to crack down on price gouging and unfair market practices, and increasing formula supply through increased imports.

If you cannot readily find formula, the U.S. Department of Health and Human Services (HHS) suggests consulting the following resources.

Manufacturer Hotlines

• Gerber’s MyGerber Baby Expert—Reach a certified nutrition or lactation consultant by phone, text, Facebook Messenger, web chat or video call who can help you identify a similar formula that may be more readily available.
• Abbott’s Consumer Hotline—Call 1-800-986- 8540.
• Abbott’s urgent product request line—Ask your OB-GYN or your infant’s pediatrician to submit an urgent product request by downloading and completing this form.
• Reckitt’s Customer Service line—Call 1-800 BABY-123 (222-9123).

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